Only products purchased on the website can be returned for a refund or an exchange. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.

For returns, please email The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

All products must be returned to:

You are responsible for the shipping costs incurred when sending the products back to Shanti.

Should a product be damaged while it is being shipped to you, Shanti will provide you with a full refund or exchange. Return postage will be refunded in case of damaged, defective or incorrectly sent Products and a refund will be issued through the method used for payment.

In all cases, original proof of purchase must be provided, and products must be returned within 30 days of receipt for Shanti to process any refund or exchange. Please email to in advance of your intention to return or exchange a product.

Please retain your receipt until you are certain your parcel has been safely received by Shanti. We may need to see this if we fail to receive your package.

We will do our best to process returns within 10 working days of receipt and a refund will be issued through the method used for payment.

You will be refunded minus a processing fee and minus the shipping costs. Please be aware that the product works differently for different people. Differences in individuals and lifestyle can affect the time required to achieve results. You may not experience immediate results.